Shipping policy
Order Processing
- Orders are processed within 3-5 business days of being recieved.
- Our business days are Monday to Friday. We are closed on weekends and public holidays.
Shipping & Delivery
- Delivery takes between 3-8 business days post dispatch.
- Please note that we use a third-party logistics company for delivery, so delivery timelines are beyond our control and depend entirely on our logistics partner.
- During monsoons and festive seasons, please allow an additional 3 business days for your orders to reach you.
- If you are unsure about the delivery timeline to your address, please reach out to us at jenisha@peaura.com for an estimate.
- We are not able to provide next-day dispatch or delivery services.
Your Shipping Details
It is vital that all details for shipping (Full Name, Phone Number, Email ID, Postal Address) are accurate for the delivery to occur smoothly. We are not responsible for any orders with incomplete or shipping details facing issue with delivery. RTO (return charges) and shipping charges to the correct address (if not rectified before the order is dispatched the first time around) will need to be borne at actuals by the customer.